Shipping policy

Thank you for shopping with us. This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order, you agree to the terms below.
Order Processing
•    Orders are typically processed within 1–3 business days after payment is authorized.
•    Business days are Monday through Friday, excluding holidays.
•    Orders placed after business hours, on weekends, or on holidays will begin processing on the next business day.
•    During high-volume periods, promotions, or holidays, processing times may take longer.
•    We reserve the right to cancel or delay an order if payment verification, inventory availability, shipping-address verification, or fraud-prevention review is required.
Shipping Rates and Delivery
Shipping costs and available delivery options are displayed at checkout before you complete your purchase. Delivery estimates are not guarantees. Carrier delays, weather, holidays, address issues, and other circumstances outside our control may affect the actual delivery date.
Shipping Locations
We currently ship to addresses within the United States.
•    We do not currently ship to P.O. boxes for expedited or overnight delivery.
•    We may be unable to ship certain oversized, restricted, or special-order items to all locations.
•    If you need international shipping, please contact us before placing your order to confirm availability and pricing.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
Please allow up to 24–48 hours after shipment for tracking details to update through the carrier’s system.
Address Accuracy
You are responsible for providing a complete and accurate shipping address at checkout.
•    Please review your address, apartment or suite number, zip code, and contact information before submitting your order.
•    If you need to change an address, contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.
•    We are not responsible for delivery delays, lost packages, or additional shipping charges resulting from an incorrect or incomplete address provided by the customer.
Lost, Stolen, or Damaged Packages
Once an order is accepted by the shipping carrier, delivery is handled by that carrier.
•    If your package is marked delivered but cannot be located, check with household members, neighbors, your building office, and the carrier first.
•    If a package appears lost in transit, contact us within 7 days of the expected delivery date so we can help begin a carrier investigation.
•    If your order arrives damaged, contact us within 48 hours of delivery and include your order number, a description of the issue, and clear photos of the product, packaging, and shipping label.
•    We may require damaged items to be returned before issuing a replacement, store credit, or refund.
Refused or Undeliverable Orders
Orders returned to us because they were refused, unclaimed, or undeliverable due to an incorrect address may be subject to additional shipping charges.
If an order is returned to us, we will contact you regarding reshipment or a refund. Original shipping charges are nonrefundable unless the return resulted from our error.
Preorders and Backorders
If an item is listed as a preorder or backorder, the estimated shipping timeframe will be shown on the product page or communicated after purchase.
If your order contains both in-stock and preorder or backorder items, we may ship the order together once all items are available, unless otherwise stated.
Contact Us
For questions about shipping, order status, or delivery issues, please contact us at:
Email: L.rubenclosing@gmail.com
Phone: (661) 220-9150] 
Business hours: 8am - 8pm
Please include your order number in all shipping-related requests.